Frequently Asked Questions

What are the care instructions for our yarn?

Angora Yarn: Hand wash in cool water, you can use Woolite, Eucalan, or shampoo.  Block and lay flat to dry.  

*DO NOT PUT IN THE WASHER OR DRYER* Items will shrink.

Super Wash Merino Yarn: This yarn can be cleaned in a washing machine, using cool water. I would lay flat to dry, but a dryer may be used at the lowest heat setting.  

 

What payments do we accept?

Payment can be made using any credit card through our PayPal Portal.

Shipping options are listed in the checkout process.

Do we accept returns?

 If you are unhappy with your purchase for any reason, please contact us! We will make every effort to resolve any issues. 

Do we take custom orders?

We are happy to take custom orders for all types of yarn. If you can dream it, I will try to make it! Custom orders can take up to 4-6 weeks depending on the time of year. I will stay in contact with you throughout the process to ensure it is what you are looking for and update you on my progress. 

Where do we get our Angora?

I raised my own Angora rabbits for 15 years.  Each rabbit had a name and was treated as a family pet. I recently was forced by health concerns to give up farming. This was a difficult decision, but necessary, since it is not right to keep animals that cannot be cared for at 100%.  

My Angora fiber now comes from American farms where I personally know the owners. Their rabbits are cared for and loved, just as my own had been.  

Thank you for shopping with us!

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